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Privacy Policy

 

1. Scope of Policy
This policy applies to all users who visit the online store of Havennido (hereinafter referred to as "I" or "we") and individuals who purchase our products, including patio tables, chest of drawers, beds, bed frames, mattresses, bedroom benches, and hallway benches. This policy governs the collection, processing, and protection of information obtained through your interactions with our online platform.

2. Cookies and Technical Means of Collection
We use Cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that allow us to recognize your browser and capture certain information. These technical means help us understand how you interact with our online store, remember your preferences, and ensure the functional stability of our website.

3. Scope of Information Use and Sharing
The information we collect is used to facilitate the sale and delivery of furniture products. We may share necessary information with service providers who assist us in operating our online store, such as logistics partners for delivery and payment processors. We do not sell or trade your information. Sharing is strictly limited to what is essential for fulfilling your orders and maintaining our services.

4. Data Storage and Cookie Authorization
We store your data securely in accordance with industry standards. By using our website, you acknowledge your right to be informed about our use of Cookies. You have the right to authorize or refuse the use of non-essential Cookies through your browser settings. However, please note that disabling certain Cookies may affect the functionality of our online store.

5. User Rights
You have the following rights regarding your information:

  • Access and Rectification: You may request to view, add, or modify your personal information at any time.

  • Deletion: You may request the deletion of your data when it is no longer necessary for the purposes for which it was collected.

  • Withdrawal of Consent: You have the right to withdraw your consent for data processing at any time, which will not affect the lawfulness of processing based on consent before its withdrawal.

6. Legal Basis for Data Processing
Our data processing activities are conducted in accordance with the GDPR policy and other applicable privacy standards. The legal bases for processing include:

  • Performance of Contract: Processing is necessary to manage orders and provide the purchased furniture and related services.

  • Explicit Consent: Used for newsletter subscriptions and marketing communications that you have voluntarily joined.

  • Compliance with Legal Obligations: Processing is required for tax, accounting, and regulatory compliance.

  • Legitimate Interests: Processing is necessary to improve user experience on our website and to monitor and prevent fraudulent activities.

7. Data Security
We implement a variety of security measures to maintain the safety of your information. We use encryption protocols and secure servers to protect against unauthorized access, alteration, or disclosure of the data stored on our platform.

8. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you. All decisions regarding your purchases and inquiries are handled with human oversight.

9. Policy Updates
We reserve the right to update this policy to reflect changes in our practices or for operational and legal reasons. 

10. Contact Information
If you have any questions regarding this policy or your rights, please contact us using the information below:

Address: 1540B N 24TH ST, VAN BUREN, AR 72956-2908, US
Phone: +1 (206) 457-9876
Email: customer@havennido.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)